Team Members

With nearly four decades of experience providing affordable housing compliance, monitoring and certification services, our certified professional Affordable Housing Compliance Specialists have deep expertise with single-source and multilayered funding programs.

Senior Staff

Marshall Linn — President/CEO

President/CEO

Marshall Linn is the President and CEO of Urban Futures Bond Administration, Inc. Mr. Linn founded the Company in 1979 and has built the firm to what it is today, serving over 150 clients throughout the State of California, Arizona, Colorado and Nevada.

Over the past 35 years Mr. Linn has built a strong team of compliance specialists providing his clients with highly experienced professionals. He and his team have served as administrator and/or compliance agent to over 150 entities throughout the western United States and are responsible for the program administration of over 1,400 affordable rental housing projects.

Mr. Linn has served as guest lecturer at the University of Southern California and has taught graduate level classes at both the University of Southern California, Irvine Campus, as well as at Cal Poly University, Pomona, California.

Marshall is a Vietnam veteran and served as an active duty member and a reservist for 6 years. Marshall holds a BA and MPA from the University of Southern California. He is a registered Municipal Advisor with the MSRB and SEC (series 50 and series 54).

Education

  • B. S., Economics and Public Administration, University of Southern California
  • M.P.A., Economics and Public Administration, University of Southern California

Professional affiliations

  • California Redevelopment Association (CRA)
  • California Society of Municipal Finance Officers (CSMFO)
  • Government Finance Officers Association
  • California Association for Local Economic Development — Past Member of the Board of Directors
  • American Institute of Planners — Past President & Member, Orange County Chapter
Raette Frazeur — Vice President

HCCP, NCP · Vice President

Raette Frazeur is the Vice President of Urban Futures Bond Administration, Inc. whose clients include the Los Angeles Housing & Community Investment Department, California Statewide Community Development Authority along with numerous cities and agencies throughout the State of California, Arizona, Nevada and Colorado. After joining the firm in 2008, Raette assumed the role of managing the compliance business with an affordable housing portfolio consisting of over 150,000 units.

Raette works closely with UFBA’s clients to establish and refine compliance policies and procedures and is actively involved in the development and training of owners and property managers on behalf of UFBA’s clients.

Sara Tobin — Director of Operations

HCCP, NCP · Director of Operations

Sara Tobin has been in the industry 15+ years and is responsible for overseeing compliance staff for the CSCDA portfolio consisting of over 50,000 units. She specializes in the compliance monitoring of multifamily rental housing projects that are multi-layered, combining HOME, LIHTC, Bond & Project-Based Section 8 (among other programs) funding sources.

She works with and educates Owners, Property Management Companies and Property Managers, reviews and analyzes compliance reports, tenant certifications & re-certifications to determine program eligibility and conducts on-site audits. In addition to her monitoring responsibilities, Sara performs the department’s daily administrative tasks, oversees the clerical staff and assists with client and project communications. Ms. Tobin attended Cal-Poly University Pomona and holds the Housing Credit Certified Professional (HCCP) and National Compliance Professional (NCP) designations.

Vicky Gomez — Compliance Manager – Land Use

COS, LIHTC-PM · Compliance Manager – Land Use

Vicky Gomez is a compliance professional with more than fifteen years of experience in the affordable housing industry. As Compliance Manager, she administers the City of Los Angeles’s Land Use Program, including Inclusionary Housing and Density Bonus agreements.

Vicky has extensive experience managing complex affordable housing communities with layered funding sources, including HOME, Low-Income Housing Tax Credits (LIHTC), Tax-Exempt Bonds, Project-Based Section 8, and other federal, state, and local housing programs. She provides strategic guidance to owners, property management companies, and on-site management teams to help maintain compliance while supporting successful property operations.

Her expertise includes reviewing and analyzing compliance reports, tenant certifications and recertifications, determining program eligibility, conducting on-site compliance audits, and reviewing and approving initial move-in files for LIHTC communities. She is recognized for her collaborative approach, attention to detail, and commitment to helping clients navigate complex regulatory requirements.

Vicky is fluent in both written and spoken Spanish and holds the Certified Occupancy Specialist (COS) and Certified Low Income Housing Tax Credit Property Manager (LIHTC-PM) designations.

Norma Cruz — Compliance Manager – Occupancy Monitoring

TaCCs®, HQS-S · Compliance Manager – Occupancy Monitoring

Norma Cruz specializes in the compliance monitoring of multifamily rental housing projects that are multi-layered, combining HOME, LIHTC, Bond & Project-Based Section 8 (among other programs) funding sources. Ms. Cruz educates and works with Developers, Owners, Property Management Companies and Property Managers to ensure compliance with Federal, State and Local requirements required by the loan funding type set forth in the Covenants and/or Regulatory Agreements. She reviews and analyzes compliance reports, tenant certifications & re-certifications to determine program eligibility and reviews/approves initial (move-in) files for several Section 42 (Tax Credit) projects. She also conducts annual on-site audits and has conducted one-on-one and group trainings for onsite staff.

Ms. Cruz has been in the industry 25+ years and previously worked in residential property management as a Compliance & Leasing Specialist. Her duties included ensuring company’s compliance with the Section 42 (Tax Credit), HUD (Section 8 Programs), Bond, Home, Land Use & Major Project programs.

Norma prepared, maintained and provided all required reports to various agencies. She has also overseen initial project lease-ups ensuring timely and accurate processing of applicants while conducting 100% file reviews and prepared properties for CTCAC and other Audits. Ms. Cruz worked closely with Owners, investors & monitoring agencies to ensure project compliance with all aspects of program requirements. Ms. Cruz is fluent in Spanish, both written and spoken, and holds the designations of Tax Credit Compliance Specialist (TaCCs®) and Housing Quality Standards Specialist (HQS-S).

Program expertise

In addition, many of our Compliance Specialists have backgrounds in affordable housing property management, which brings a unique perspective to their roles in housing program compliance administration, specifically the certification process.

  • Community Development Block Grant (CDBG)
  • Earthquake Emergency Loan
  • Earthquake Neighborhood Preservation Program (EQ-NPP)
  • Home Investment Partnership Program Funds (HOME)
  • Housing Choice Vouchers
  • Land Use
  • Low Income Housing Tax Credits
  • Major Projects
  • Neighborhood Preservation
  • Neighborhood Preservation Program-Rehab (NPP-Rehab)
  • Project Based Section 8
  • Public Housing
  • Section 236
  • Shelter-Plus-Care & Housing Opportunities for Persons with AIDS (HOPWA) grants
  • Single-Family and Multi-Family Tax Exempt Bond Projects

Professional designations

Collectively, UFBA Affordable Housing Compliance Specialists hold the following designations:

  • Accredited Residential Manager (ARM)
  • Certified Assistant Housing Manager (AHM)
  • Housing Credit Certified Professional (HCCP)
  • Certified Low Income Housing Tax Credit Property Manager (LIHTC-PM)
  • National Compliance Professional (NCP)
  • Certified Professional of Occupancy (CPO)
  • Certified Tax Credit Specialist (TaCCs)
  • Certified Tax Credit Compliance System (TaCCs®)
  • Certified Housing Choice Voucher Specialist from Nan McKay and Associates
  • Certified Housing Quality Standards Specialist (HQS-S)
  • Certified HUD Occupancy Specialist for project based Section 8 (COS) by the National Center for Housing Management (NCHM)
  • Certified as Professional Trainers In Homebuyer Education from Neighbor Works Training Institute